Investors will be able to file stock market-related complaints online on the Bangladesh Securities and Exchange Commission’s (BSEC) website from tomorrow, a move aimed at expediting its redress mechanism.
To open on a separate window, the system — Customer Complaint Address Module — promises delivering remedies in three weeks.
This is a massive shift considering the fact that it takes anywhere between three to four months, even more in some cases, to get solutions through the current practice of physically registering grievances via letters and applications.
Investors will need a beneficiary owner’s account number, email address and mobile number to file objections and be able to attach any supporting document.
